Customer Satisfaction Survey - Workspace Interiors

Customer Satisfaction Survey

Customers: Please bring to our attention any unresolved matters pertaining to your product or installation. Thank you.

*first name

*last name

*company

*title

phone number

*email address

date of service

(ex. 12/03/1976)

*service performed?

	installation
	delivery
	warranty/repair
	product drop-shipped directly to your site

*overall, how do you feel about your experience with WorkSpace Interiors?

	excellent
	very good
	good
	fair
	poor

*would you recommend WorkSpace to others?

	yes, I am totally satisfied
	yes, but I feel you need to change some things first
	no, but might if you made some changes
	no, I would never recommend your company to others

PRODUCTS & ORDERING PROCESS:

*if drop-shipped, was order shipped complete

	yes
	no
	if no, please comment below

*were products received as specified

	yes
	no
	no, but problem is being resolved

SALES TEAM:

*your WorkSpace sales rep (if known)

	adam gray (tri-cities)
	al crymble (tri-cities)
	amy cradic (knoxville)
	angela griffith (tri-cities)
	bo dudney (tri-cities)
	dave mcclelland (tri-cities)
	don feathers (tri-cities)
	gary huckwell (knoxville)
	greg tadlock (tri-cities)
	jennifer feathers (tri-cities)
	kent stanley (knoxville)
	maccarena aguilera (tri-cities)
	michelle garlington (knoxville)
	rebecca shelton (tri-cities)
	tracey kiser (tri-cities)
	other

*sales rep's knowledge, competence & professionalism

	5-very satisfied
	4-satisfied
	3-neutral
	2-dissatisfied
	1-very dissatisfied

WorkSpace Interiors is committed to providing friendly, professional service. Please rate us on the following: If, for any reason, you cannot give us a "5", please let us know so we can do everything within our scope to improve the situation

INSTALLATION TEAM:

*installer appearance

	5-very satisfied
	4-satisfied
	3-neutral
	2-dissatisfied
	1-very dissatisfied

*installer courtesy & professionalism

	5-very satisfied
	4-satisfied
	3-neutral
	2-dissatisfied
	1-very dissatisfied

*knowledge and competence

	5-very satisfied
	4-satisfied
	3-neutral
	2-dissatisfied
	1-very dissatisfied

*cleanliness of site after install

	5-very satisfied
	4-satisfied
	3-neutral
	2-dissatisfied
	1-very dissatisfied

*quality of work performed

	5-very satisfied
	4-satisfied
	3-neutral
	2-dissatisfied
	1-very dissatisfied

COMMENTS:

additonal comments

We appreciate your business and value your feedback on our products and service. THANK YOU for your time in completing this survey!

*Required Fields