Client: Johnson City Eye Surgery Center

SCOPE: Patient care expansion and interior modernization
FOCUS: Improved patient experience, workflow efficiency, and staff support

With an aging population driving increased patient volume, growth was necessary. At the same time, they wanted to modernize the patient experience and improve operational flow.

The existing space created real challenges:

• Tight corridors restricted movement
• Insufficient seating — especially problematic for elderly patients
• Limited recovery capacity
• Inadequate staff space

For the new space to succeed:

• Furniture needed to support quick patient turnover.
• Waiting areas had to be comfortable and accessible.
• Staff required additional office space and a dedicated breakroom.
• Finishes had to be durable and healthcare-grade for high-traffic use.

how we partnered

We partnered with our client early in the planning phase and remained involved for over a year leading up to completion.

Through consistent site visits, ongoing check-ins, and thoughtful collaboration, we helped shape solutions that supported both operational goals and patient experience. Although there was competition involved, our hands-on approach and proactive communication reinforced confidence throughout the process.

To meet the tight timeline required to be fully operational for our clients opening, our team partnered closely with all parties to ensure seamless delivery and installation.

Space Planning | Furniture Specification | Budget Strategy & Product Mix Development | Project Management | Delivery & Installation

GENERAL CONTRACTOR: GRC Construction

KEY MANUFACTURERS: AIS | SitOnIt | Steelcase